Metro-North › West Haven
West Haven Metro-North Station: Tickets, Destinations & On-Time Data
New Haven Branch · Zone 21 · Accessible · From MTA open data · Not affiliated with the MTA
How busy is West Haven station?
Tickets, not riders: a monthly or weekly ticket counts once however many times it is used, and a round trip counts once.
About 820 tickets a day were sold for trips starting at West Haven (Oct 2025 – Sep 2026), the #32 most of 112 Metro-North stations, and 10% fewer than in the 12 months before. Another 538 a day were sold for trips ending here.
Where do riders from West Haven go?
The most common destinations on tickets sold from West Haven, Oct 2025 – Sep 2026.
- Grand Central
70% of tickets575 a day - Stamford
6% of tickets48 a day - Bridgeport
5% of tickets42 a day - Harlem-125 St
5% of tickets39 a day - Yankees-E 153 St
2% of tickets20 a day - South Norwalk
2% of tickets17 a day - Fordham
2% of tickets13 a day - Stratford
1% of tickets10 a day
What tickets do West Haven riders buy?
Oct 2025 – Sep 2026, all ways of buying (TrainTime app, ticket machines and ticket windows).
15% of peak and off-peak tickets from West Haven were peak fares.
- One-way
208,247 sold69.5% - Round trip
40,440 sold13.5% - Day pass
34,538 sold11.5% - 10-trip
6,250 sold2.1% - Other
5,264 sold1.8% - Monthly
3,177 sold1.1% - Weekly
1,528 sold0.5%
Are West Haven trains on time?
On time means arriving within 5 minutes 59 seconds of schedule. The railroad reports this by branch, not by station.
From Oct 2025 – Sep 2026, 97.3% of New Haven trains were on time (97.8% the year before). Every Metro-North branch compared →
Elevators and escalators
The railroad reports elevator and escalator availability by branch, not by station.
West Haven is listed as accessible. Across the New Haven Branch, elevators worked 99.7% of the time over the last 12 months.
Other stations on the New Haven Branch
- Bridgeport 1,790 tickets a day
- Cos Cob 307 tickets a day
- Darien 815 tickets a day
- East Norwalk 233 tickets a day
- Fairfield 1,064 tickets a day
- Fairfield-Black Rock 1,174 tickets a day
- Green's Farms 245 tickets a day
- Greenwich 1,536 tickets a day
- Harrison 972 tickets a day
- Larchmont 1,331 tickets a day
- Mamaroneck 1,009 tickets a day
- Milford 640 tickets a day
- Mt Vernon East 1,320 tickets a day
- New Haven 3,425 tickets a day
- New Haven-State St 53 tickets a day
- New Rochelle 2,673 tickets a day
- Noroton Heights 478 tickets a day
- Old Greenwich 397 tickets a day
- Pelham 1,068 tickets a day
- Port Chester 1,221 tickets a day
- Riverside 250 tickets a day
- Rowayton 202 tickets a day
- Rye 871 tickets a day
- South Norwalk 1,374 tickets a day
- Southport 122 tickets a day
- Stamford 4,558 tickets a day
- Stratford 662 tickets a day
- Westport 1,166 tickets a day
Schedules, parking and station details: West Haven on mta.info.
Questions
How busy is West Haven station?
About 820 tickets a day were sold for trips starting at West Haven (Oct 2025 – Sep 2026), the #32 most of 112 Metro-North stations, 10% fewer than the year before.
Is West Haven station accessible?
Yes. The MTA lists West Haven as fully accessible.
What fare zone is West Haven in?
West Haven is in zone 21 on the New Haven Branch.
Where do people go from West Haven?
The most common destination on tickets from West Haven is Grand Central.
Data (data.ny.gov): MTA Railroad Ticket Sales, MTA Rail Stations, Metro-North Elevator and Escalator Availability, Metro-North On-Time Performance. Updated Nov 3, 2026.
Source code: github.com/MantieReid/mta-data-analysis · Analysis by Mantie Reid II (CC BY 4.0).
This is an independent data analysis project and is not affiliated with, sponsored by, or endorsed by the Metropolitan Transportation Authority (MTA).
Data is sourced from the MTA through the New York State Open Data Portal. Visualizations, calculations, and interpretations are independently produced. Data may be revised, incomplete, or delayed. For official transit information, visit mta.info.