Metro-North On-Time Performance, Delays & Ridership

95.7%trains on time
6,338late trains in 12 months
115cancelled or partly cancelled
197,534rides a day

Is Metro-North on time?

A train is on time if it arrives at its last stop within 5 minutes 59 seconds of schedule (the railroad's own measure).

From Oct 2025 – Sep 2026, 95.7% of Metro-North Railroad trains were on time, compared with 96.1% in the 12 months before.

On time, by month

Oct 2024: 93.6%OctNov 2024: 96%Dec 2024: 95.5%Jan 2025: 95.9%2025Feb 2025: 95.5%Mar 2025: 96.3%Apr 2025: 97.9%May 2025: 96.6%Jun 2025: 96.7%Jul 2025: 95.7%Aug 2025: 96.4%Sep 2025: 97.2%Oct 2025: 97%Nov 2025: 95.5%Dec 2025: 95.5%Jan 2026: 93.3%2026Feb 2026: 93.9%Mar 2026: 95.5%Apr 2026: 97.4%May 2026: 97.4%Jun 2026: 95.9%Jul 2026: 94.4%Aug 2026: 95.6%Sep 2026: 96.4%

Which Metro-North branch is the most on time?

Oct 2025 – Sep 2026, most on time first. Late and cancelled trains come from the railroad's train-by-train delay records, Oct 2025 – Sep 2026.

BranchOn timeYear beforeLate trainsCancelled
Hudson97.4%98.3%1,44426
New Haven97.3%97.8%––
Harlem97.2%97.9%1,97643
Pascack Valley94.2%95.3%––
Port Jervis92.3%91.2%––

Why are Metro-North trains late?

The railroad's train-by-train delay records, Oct 2025 – Sep 2026.

CauseLate trainsAverage delayCancelled
External Factors2,59015 min75
Infrastructure Maintenance1,36812 min8
Fleet1,22813 min31
Train Operations5398 min0
Police46513 min1
Customer Assistance12712 min0
Capital Projects217 min0

How many people ride Metro-North?

The MTA's daily ridership counts, averaged over each month.

About 197,534 rides a day over the last 12 full months, 4.6% more than the 12 months before.

Rides a day, by month

Oct 2024: 204,956OctNov 2024: 186,935Dec 2024: 183,752Jan 2025: 165,4732025Feb 2025: 166,343Mar 2025: 179,774Apr 2025: 195,444May 2025: 193,600Jun 2025: 197,374Jul 2025: 196,918Aug 2025: 182,093Sep 2025: 203,647Oct 2025: 212,720Nov 2025: 191,769Dec 2025: 196,299Jan 2026: 160,3532026Feb 2026: 165,730Mar 2026: 192,850Apr 2026: 206,294May 2026: 199,042Jun 2026: 223,378Jul 2026: 206,784Aug 2026: 194,191Sep 2026: 208,814Oct 2026: 223,126

What do riders complain about?

Complaints riders sent the MTA about the Metro-North Railroad, Oct 2025 – Sep 2026.

  • Rules and policies4,134
  • Delays, cancellations or service changes2,132
  • Cleanliness2,088
  • An MTA employee1,298
  • Comfort (heat, crowding, noise)1,065
  • Broken equipment800
  • Website or app issue549
  • Poor communication308

Crime on Metro-North

The seven major felonies, which the MTA Police patrol on the railroads.

The MTA counted 91 major felonies on the Metro-North Railroad in the last 12 months, compared with 113 the year before. Subway and railroad crime →

Every Metro-North station

Each station page shows tickets sold there, where riders go and its branch's on-time rate. Oct 2025 – Sep 2026.

Busiest stations (tickets sold for trips starting there)

City Terminal Zone

Danbury Branch

Harlem Branch

Hudson Branch

New Canaan Branch

New Haven Branch

Wassaic Branch

Waterbury Branch

Questions

Is Metro-North on time?

From Oct 2025 – Sep 2026, 95.7% of Metro-North Railroad trains were on time (the 96.1% the year before). The railroad counts a train as on time if it arrives within 5 minutes 59 seconds of schedule.

Which Metro-North branch is the most on time?

Hudson (97.4% on time). The least on time was Port Jervis (92.3%).

Why are Metro-North trains late?

The most common cause was external factors (2,590 late trains), out of 6,338 late trains and 115 cancelled or partly cancelled trains in 12 months.

How many people ride Metro-North?

About 197,534 rides a day over the last 12 full months, 4.6% more than the 12 months before.

More NYC transit data

Data (data.ny.gov): Metro-North On-Time Performance, Metro-North Delays, MTA Daily Ridership, MTA Customer Feedback. Updated Nov 3, 2026.
Source code: github.com/MantieReid/mta-data-analysis · Analysis by Mantie Reid II (CC BY 4.0).

This is an independent data analysis project and is not affiliated with, sponsored by, or endorsed by the Metropolitan Transportation Authority (MTA).

Data is sourced from the MTA through the New York State Open Data Portal. Visualizations, calculations, and interpretations are independently produced. Data may be revised, incomplete, or delayed. For official transit information, visit mta.info.