Metro-North On-Time Performance, Delays & Ridership
Metro-North Railroad report card from MTA open data, Oct 2025 – Sep 2026, updated monthly · Not affiliated with the MTA
Is Metro-North on time?
A train is on time if it arrives at its last stop within 5 minutes 59 seconds of schedule (the railroad's own measure).
From Oct 2025 – Sep 2026, 95.7% of Metro-North Railroad trains were on time, compared with 96.1% in the 12 months before.
On time, by month
Which Metro-North branch is the most on time?
Oct 2025 – Sep 2026, most on time first. Late and cancelled trains come from the railroad's train-by-train delay records, Oct 2025 – Sep 2026.
| Branch | On time | Year before | Late trains | Cancelled |
|---|---|---|---|---|
| Hudson | 97.4% | 98.3% | 1,444 | 26 |
| New Haven | 97.3% | 97.8% | – | – |
| Harlem | 97.2% | 97.9% | 1,976 | 43 |
| Pascack Valley | 94.2% | 95.3% | – | – |
| Port Jervis | 92.3% | 91.2% | – | – |
Why are Metro-North trains late?
The railroad's train-by-train delay records, Oct 2025 – Sep 2026.
| Cause | Late trains | Average delay | Cancelled |
|---|---|---|---|
| External Factors | 2,590 | 15 min | 75 |
| Infrastructure Maintenance | 1,368 | 12 min | 8 |
| Fleet | 1,228 | 13 min | 31 |
| Train Operations | 539 | 8 min | 0 |
| Police | 465 | 13 min | 1 |
| Customer Assistance | 127 | 12 min | 0 |
| Capital Projects | 21 | 7 min | 0 |
How many people ride Metro-North?
The MTA's daily ridership counts, averaged over each month.
About 197,534 rides a day over the last 12 full months, 4.6% more than the 12 months before.
Rides a day, by month
What do riders complain about?
Complaints riders sent the MTA about the Metro-North Railroad, Oct 2025 – Sep 2026.
- Rules and policies4,134
- Delays, cancellations or service changes2,132
- Cleanliness2,088
- An MTA employee1,298
- Comfort (heat, crowding, noise)1,065
- Broken equipment800
- Website or app issue549
- Poor communication308
Crime on Metro-North
The seven major felonies, which the MTA Police patrol on the railroads.
The MTA counted 91 major felonies on the Metro-North Railroad in the last 12 months, compared with 113 the year before. Subway and railroad crime →
Every Metro-North station
Each station page shows tickets sold there, where riders go and its branch's on-time rate. Oct 2025 – Sep 2026.
Busiest stations (tickets sold for trips starting there)
- Grand Central
City Terminal Zone36,273 a day - Stamford
New Haven4,558 a day - Harlem-125 St
City Terminal Zone4,316 a day - Fordham
Harlem4,302 a day - White Plains
Harlem3,888 a day - New Haven
New Haven3,425 a day - New Rochelle
New Haven2,673 a day - Tarrytown
Hudson1,958 a day - Bridgeport
New Haven1,790 a day - Beacon
Hudson1,717 a day
City Terminal Zone
Danbury Branch
Harlem Branch
- Bedford Hills
- Botanical Garden
- Brewster
- Bronxville
- Chappaqua
- Crestwood
- Croton Falls
- Fleetwood
- Fordham
- Goldens Bridge
- Hartsdale
- Hawthorne
- Katonah
- Melrose
- Mt Kisco
- Mt Pleasant
- Mt Vernon West
- North White Plains
- Pleasantville
- Purdy's
- Scarsdale
- Southeast
- Tremont
- Tuckahoe
- Valhalla
- Wakefield
- White Plains
- Williams Bridge
- Woodlawn
Hudson Branch
- Ardsley-on-Hudson
- Beacon
- Breakneck Ridge
- Cold Spring
- Cortlandt
- Croton-Harmon
- Dobbs Ferry
- Garrison
- Glenwood
- Greystone
- Hastings-on-Hudson
- Irvington
- Ludlow
- Manitou
- Marble Hill
- Morris Heights
- New Hamburg
- Ossining
- Peekskill
- Philipse Manor
- Poughkeepsie
- Riverdale
- Scarborough
- Spuyten Duyvil
- Tarrytown
- University Heights
- Yankees-E 153 St
- Yonkers
New Canaan Branch
New Haven Branch
- Bridgeport
- Cos Cob
- Darien
- East Norwalk
- Fairfield
- Fairfield-Black Rock
- Green's Farms
- Greenwich
- Harrison
- Larchmont
- Mamaroneck
- Milford
- Mt Vernon East
- New Haven
- New Haven-State St
- New Rochelle
- Noroton Heights
- Old Greenwich
- Pelham
- Port Chester
- Riverside
- Rowayton
- Rye
- South Norwalk
- Southport
- Stamford
- Stratford
- West Haven
- Westport
Wassaic Branch
Waterbury Branch
Questions
Is Metro-North on time?
From Oct 2025 – Sep 2026, 95.7% of Metro-North Railroad trains were on time (the 96.1% the year before). The railroad counts a train as on time if it arrives within 5 minutes 59 seconds of schedule.
Which Metro-North branch is the most on time?
Hudson (97.4% on time). The least on time was Port Jervis (92.3%).
Why are Metro-North trains late?
The most common cause was external factors (2,590 late trains), out of 6,338 late trains and 115 cancelled or partly cancelled trains in 12 months.
How many people ride Metro-North?
About 197,534 rides a day over the last 12 full months, 4.6% more than the 12 months before.
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Data (data.ny.gov): Metro-North On-Time Performance, Metro-North Delays, MTA Daily Ridership, MTA Customer Feedback. Updated Nov 3, 2026.
Source code: github.com/MantieReid/mta-data-analysis · Analysis by Mantie Reid II (CC BY 4.0).
This is an independent data analysis project and is not affiliated with, sponsored by, or endorsed by the Metropolitan Transportation Authority (MTA).
Data is sourced from the MTA through the New York State Open Data Portal. Visualizations, calculations, and interpretations are independently produced. Data may be revised, incomplete, or delayed. For official transit information, visit mta.info.